Privacy policy

You may be asked to provide your personal information while communicating with us and/or with one of our affiliated companies. We highly values the protection of your personal information and personal privacy, and we also understand you may be concerned with how your personal information is used or shared. As such, this Privacy Policy is prepared to inform you on how we collect, use, disclose, share or store your personal information.

Please read this Privacy Policy carefully. By using our Products and/or Services, you are agreeing that you are at least eighteen (18) years of age and that you have fully understood and accepted all the terms and content of this Privacy Policy. If you do not agree with this Privacy Policy, you may not use our Products and/or Services.

Scope of Personal Information

"Personal Information" under this Privacy Policy refers to information we collects from individuals that can be used either independently (for example, such as name or personal identification number data) or if not, jointly with other information (for example, such as position or vehicle status data) to identify a particular individual. It is possible that the information we collect include both types of the aforementioned information. Regarding Personal Information that can be used independently, we will only collect such information after having notified you and acquired your consent. Regarding Personal Information that cannot be used independently, we may collect, use, transfer or disclose such information for any purposes provided the information is not used jointly with other information.

Personal Information we may collect from you include but are not limited to your name, mailing address, telephone number, electronic mail address, other contact method, age, date of birth, sex, educational history, occupation history, postal code, zone number, personal images, hobbies or preferences, personal identification card information, driving license information, credit card information, unique device identifier, geo-locational information, vehicle status, or behavioural information.

Consequences of Not Providing Personal Information

You may elect to not provide your Personal Information. If you choose not to provide your Personal Information, we may not be able to provide our Products or Services to you and we may not be able to respond to your questions encountered. For any loss you may suffer arising thereof, we shall bear no liability.

How We Use Your Personal Information

We may use the Personal Information we collect for the following purposes (the "Personal Information Collection Purposes"):

  • To administer and offer you our Products and Services, and to promptly communicate with you regarding the usage of our Products and Services;
  • To provide to you personally customized Products and Services (including regional customization and personal customization), so as to allow you to have a better personal experience in using our Products and Services;
  • To support the technical performance and functioning of our Services, and respond to your inquiries and requests and to process your transactions;
  • To provide to you aftersales services and support and to receive your feedbacks;
  • To promptly notify you of our newest Products, Services, derivative Products and Services, event preview, lottery draw, competition or other promotional activities;
  • To use your Personal Information for internal purposes such as data analysis and research, to improve our products, Services, and communication with customers and to resolve customer inquiries.

In some circumstances, we may also combine your Personal Information with your Non-Personal Information for analytics and research purposes and to provide and improve our Products, Services, content, and advertising.

We will not use your Personal Information in contravention of the above Personal Information Collection Purposes or outside the scope of this Privacy Policy.

Disclosure and Sharing of Your Personal Information to Third Parties

We respect your personal privacy and we comply with the relevant laws and regulations. We promise to keep in strict confidence your Personal Information we have collected and we will not sell your personal information to others. We will only share your Personal Information with the third parties that comply with this Privacy Policy or that which at least have in place the same protection standard as this Privacy Policy, to fulfill the Personal Information Collection Purposes. Unless otherwise stated, these third parties do not represent us in the context of collecting, processing or transferring personal information, and we are therefore not responsible for the collecting, processing or transferring personal information by these third parties.

Processing and Storage of Personal Information

  • We will not process, alter, or damage your Personal Information in contravention of the Personal Information Collection Purposes or outside the scope of this Privacy Policy.
  • When we store your Personal Information, we implement reasonable and sufficient security measures to ensure that your Personal Information is safe from unauthorized access, disclosure or loss. Such security measures include but are not limited to electronic security measures and physical security measures.


We may send you marketing information through E-mail, telephone, SMS or MMS, letter or any other means, including, but not limited to, notifying you of latest information of our Products and Services,inviting you to attend our marketing activities, or issuing notice of our Products or Services.

If you wish to opt out of receiving marketing information from us,you may choose opt-out in accordance with our “opting-out approach”. Please note that it may take a few days to process your opt-out request and you may continue to receive promotional or marketing messages during this time.


We do not intentionally collect Personal Information of children below the age of 18. If we discover that we have collected Personal Information of children below the age of 18 without the consent of the child’s parents, we shall take prompt measures to delete such information.


We shall have the right to amend and update this Privacy Policy at any time. If we have made a material change to the Privacy Policy, we shall promptly publish the most updated Privacy Policy on our website. Unless otherwise stated, the most updated Privacy Policy shall be applicable to you and all your Personal Information.


Please read this Privacy Policy carefully. When you have finished reading and provided your Personal Information, or when you have purchased our Products or used our Services, you fully acknowledge and accept all terms and content of this Privacy Policy.